August 15, 2025
5 min read
Malaya Rout
Agentic AI vs. AI Agents
By Malaya Rout August 15, 2025Do we use AI agents to build a system and call it agentic AI? Or do we use agentic AI to build AI agents? These questions might seem trivial, but the distinction is important. We should not use the terms “Agentic AI” and “AI Agents” interchangeably. Agentic AI is a methodology — a class of AI systems that operate autonomously by making decisions and completing tasks without human intervention. Agency refers to the ability to work independently to achieve a goal. An AI agent is a software program that interacts with its environment through tools, collects data, and uses that data to complete tasks.
Advantages of AI Agents
- Operate autonomously
- Allow planned human intervention at checkpoints
- Run faster than manual systems
- Are less error-prone
- Provide a higher layer of abstraction, making them easier to work with
- Often behave like a black box, reducing explainability
- Debugging is more difficult
- Responses may be inconsistent; repeated runs with the same input can yield different outputs
- Lack of subject matter expert (SME) oversight in highly autonomous systems
- Discover how AI is transforming the cryptocurrency market in our article on AI Crypto Market Intelligence.
- Learn about the advantages of using AI agents for business automation and customer engagement in our guide to AI Agents for Business Automation.
Challenges of AI Agents
Accountability and Improvement
Who is responsible when an agent makes a mistake? Is it the large language model (LLM) powering the agent, the agent itself, the coder, or the sponsor? How can agents improve over time, akin to how a writer or editor hones their craft? Continuous evaluation and human-in-the-loop (HITL) oversight are essential for improvement.AI Agents and Job Impact
It’s not AI in general taking away jobs, but AI agents specifically. LLM agents have an LLM as their “brain,” offering advanced reasoning and adaptability. Non-LLM agents rely on classical machine learning, have limited memory and context, and lower autonomy.The Future: Multi-Agent Systems
The future lies in systems where multiple intelligent agents collaborate to achieve goals. Each agent can have unique strengths and expertise. Examples of multi-agent frameworks include CrewAI, AutoGen, LangGraph, OpenAI Swarm, and MetaGPT. As these systems grow more powerful, human oversight becomes critical. HITL, SME involvement, and regulatory compliance will be mandatory.Conclusion
Precision in terminology is vital to progress. Agentic AI is the overarching methodology; AI agents are its implementations. Accountability must be clear across developers, models, and stakeholders. Continuous improvement depends on rigorous evaluation, human oversight, and domain expertise. Regulatory and ethical frameworks will ensure autonomy does not outpace responsibility. Balancing innovation with transparency and accountability will help realize the full potential of agentic AI.Source: Originally published at Times of India on August 15, 2025.