August 14, 2025
5 min read
Webb Wright
SuperOps and AWS have joined forces to launch a new AI agent marketplace specifically for managed service providers (MSPs) and IT professionals. This beta marketplace, set to debut next month, will enable these businesses to discover and procure AI agents tailored to their specific needs, fostering a growing ecosystem where developers can also offer their AI solutions.
This initiative mirrors a similar marketplace recently introduced by AWS for enterprise clients, featuring agents from leading developers such as Anthropic, IBM, and Perplexity. Arvind Parthiban, co-founder and CEO of SuperOps, emphasized the transformative nature of this launch for the IT industry, stating, "We're giving MSPs a way to tap into real, autonomous AI that can solve their day-to-day challenges and help them stay ahead. Partnering with AWS makes it possible to scale this across the industry and bring powerful, usable agents into the hands of teams that need them now."
Beyond the marketplace, the partnership also introduces an educational hub designed to facilitate knowledge exchange and best practices for AI agent deployment among MSPs and IT leaders. This is particularly relevant given a recent survey indicating that while 84% of IT organizations are actively deploying AI agents, only 44% have established oversight policies for their behavior.
To further encourage innovation, SuperOps and AWS are co-hosting the "SuperHack Hackathon." This event invites developers to create autonomous agents for real-world IT use cases. Winning agents will be showcased in the marketplace, with developers competing for a share of a $100,000 prize pool. Registration for the hackathon closes on September 10th, and the competition commences on September 22nd.
The increasing adoption of AI agents is a direct result of their potential to significantly enhance productivity. McKinsey has identified AI agents as a key emerging technology reshaping business, and Gartner forecasts that by 2027, AI agents could influence up to half of all internal business decisions.
For those interested in participating in the hackathon or learning more about the AI agent marketplace, visit the SuperOps AI Community.
Source: Originally published at ZDNet on Thu, 14 Aug 2025 14:00:13 GMT
Source: Originally published at ZDNet on Thu, 14 Aug 2025 14:00:13 GMT