Intelo.ai and Fluent Commerce Announce Strategic Partnership to Revolutionize Order Management with Advanced AI Agents

Intelo.ai, a leader in AI-powered optimization, and Fluent Commerce, a global provider of industry-leading order management systems (OMS), have announced a strategic partnership to integrate Intelo.ai's advanced AI agents with Fluent Commerce's robust order management platform, Fluent Order Management. This collaboration aims to empower businesses with unprecedented efficiency, cost savings, and enhanced customer satisfaction in fulfillment operations. The partnership leverages Intelo.ai's cutting-edge AI agents to enhance Fluent Commerce's OMS, addressing critical challenges faced by retailers and brands in today's complex supply chain environment. The initial integration focuses on four key areas:

• Shipment Consolidation: The Shipment Consolidator Agent significantly reduces split-shipment rates from around 17% to below 10%. This reduction leads to substantial freight spend savings, decreased customer frustration, and a smaller carbon footprint. The agent simulates "ideal" single-box fulfillment, quantifies differences, and generates placement actions such as moving inventory between distribution centers and stores to prevent forecast splits.
• Fulfillment Distance Optimization: The Fulfillment Distance Optimizer Agent minimizes average shipping distances and associated zone-based carrier fees while preserving delivery speed. It ranks SKUs and locations with the highest distance penalties and runs micro-simulations to reposition just-in-time safety stock, ultimately producing an Inventory Placement Plan.
• SLA Guardianship: The SLA Guardian Agent proactively prevents late shipments by identifying and temporarily pausing under-performing nodes before service level agreements (SLAs) are breached. It streams fulfillment events, calculates throughput deviations, and can automatically adjust network configurations in Fluent Order Management, while notifying users of changes and estimated restoration times.
• Dynamic Buffer Curation: The Dynamic Buffer Curator Agent continuously fine-tunes minimum/maximum stock levels, safety stock, and display-only quantities per item-location. This reduces stock-outs and minimizes stale inventory by optimizing inventory levels based on expected demand and service-level costs.
Jeff Fish, Co-CEO at Intelo.ai, stated, "Our partnership with Fluent Commerce represents a significant leap forward in intelligent order management. By connecting our AI agents directly into Fluent's industry-leading OMS, we provide businesses with real-time, actionable insights and automated capabilities that will transform their fulfillment operations, leading to substantial cost savings and improved customer experiences." Nicola Kinsella, Chief Strategy Officer at Fluent Commerce, added, "We are thrilled to partner with Intelo.ai to bring these advanced AI capabilities to our customers. This collaboration underscores our commitment to providing the most innovative, AI-powered order management solutions on the market. The integration of Intelo.ai's agents will empower our customers to make smarter, more proactive decisions, ultimately driving greater efficiency and profitability." The integrated solution supports both "recommend-mode," where alerts and ROI insights are posted to platforms like Slack and Teams, and "auto-mode," which can trigger transfer orders directly in Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) systems.

About Intelo.ai

Intelo.ai delivers AI-powered solutions that reduce labor costs and boost operational efficiency. Their AI Agents are designed to solve business problems by driving efficiency, accuracy, and growth, freeing teams to focus on innovation and customer excellence.

About Fluent Commerce

Fluent Commerce is a global software company specializing in inventory availability data management and distributed order management (DOM) for commerce. Fluent Order Management offers accurate, real-time inventory visibility across all locations, order orchestration, fulfillment optimization, in-store pick and pack, customer service, and reporting. Fluent Commerce serves clients including JD Sports, L'Oréal, Prada Group, ALDO Group, LVMH, Dulux, and Kingfisher. More information is available at fluentcommerce.com.

Contact

Meru Rattehalli, Head of Partnerships, Intelo.ai – meru@intelo.ai Chad Hooker, SVP Global Channel & Alliances, Fluent Commerce – chad.hooker@fluentcommerce.com

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Source: Intelo.ai and Fluent Commerce Announce Strategic Partnership

FAQ

What is the primary goal of the partnership between Intelo.ai and Fluent Commerce?

The primary goal is to revolutionize order management by integrating Intelo.ai's advanced AI agents with Fluent Commerce's order management system, aiming for increased efficiency, cost savings, and enhanced customer satisfaction in fulfillment operations.

How does the Shipment Consolidator Agent reduce costs and environmental impact?

The Shipment Consolidator Agent reduces split shipments, leading to substantial savings in freight spend, decreased customer frustration, and a smaller carbon footprint by simulating single-fulfillment scenarios and optimizing inventory placement.

What is the function of the SLA Guardian Agent?

The SLA Guardian Agent proactively prevents late shipments by identifying and temporarily pausing under-performing nodes before Service Level Agreements (SLAs) are breached, ensuring timely deliveries.

In what modes can the integrated solution operate?

The integrated solution supports two modes: "recommend-mode," where alerts and ROI insights are posted to platforms like Slack and Teams, and "auto-mode," which can automatically trigger transfer orders in WMS or ERP systems.

How does the Dynamic Buffer Curator Agent optimize inventory?

The Dynamic Buffer Curator Agent continuously fine-tunes stock levels, safety stock, and display quantities per item-location to reduce stock-outs and minimize stale inventory by optimizing inventory levels based on expected demand and service-level costs.

Crypto Market AI's Take

This strategic partnership between Intelo.ai and Fluent Commerce highlights a significant trend in the industry: the increasing application of AI agents to optimize complex business processes, such as order and supply chain management. At AI Crypto Market, we understand the power of AI in driving efficiency and reducing costs, a principle we apply to the financial markets. Our AI agents and trading bots are designed to analyze market data, identify trends, and execute trades with remarkable speed and accuracy. For businesses looking to enhance their operational intelligence and efficiency, similar to how Intelo.ai's agents enhance Fluent Commerce's OMS, our platform offers advanced AI-driven trading solutions that can similarly transform your financial operations and investment strategies.

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• Understanding AI Agents in Finance
• The Future of AI in E-commerce Logistics
• Revolutionizing Supply Chains with AI