Intelo.ai and Fluent Commerce Announce Strategic Partnership to Revolutionize Order Management with Advanced AI Agents

Intelo.ai, a leader in AI-powered optimization, and Fluent Commerce, a global provider of industry-leading order management systems (OMS), announced a strategic partnership to integrate Intelo.ai's advanced AI agents with Fluent Commerce's robust order management platform, Fluent Order Management. This collaboration aims to empower businesses to achieve unprecedented efficiency, cost savings, and customer satisfaction in their fulfillment operations. The partnership leverages Intelo.ai's cutting-edge AI agents to enhance Fluent Commerce's OMS, addressing critical challenges faced by retailers and brands in today's complex supply chain environment. The initial integration focuses on four key areas:

• Shipment Consolidation: The Shipment Consolidator Agent significantly reduces split-shipment rates from around 17% to below 10%. This reduction leads to substantial freight spend savings, decreased customer frustration, and a smaller carbon footprint. The agent simulates "ideal" single-box fulfillment, quantifies differences, and generates placement actions such as moving inventory between distribution centers and stores to prevent forecast splits.
• Fulfillment Distance Optimization: The Fulfillment Distance Optimizer Agent minimizes average shipping distances and associated zone-based carrier fees while preserving delivery speed. It ranks SKUs and locations with the highest distance penalties and runs micro-simulations to reposition just-in-time safety stock, ultimately producing an Inventory Placement Plan.
• SLA Guardianship: The SLA Guardian Agent proactively prevents late shipments by identifying and temporarily pausing under-performing nodes before service level agreements (SLAs) are breached. It streams fulfillment events, calculates throughput deviation, and can automatically adjust network configurations in Fluent Order Management, while notifying users of changes and estimated restoration times.
• Dynamic Buffer Curation: The Dynamic Buffer Curator Agent continuously fine-tunes minimum/maximum stock levels, safety stock, and display-only quantities per item-location. This reduces stock-outs and minimizes stale inventory by optimizing inventory levels based on expected demand and service-level costs.
Jeff Fish, Co-CEO at Intelo.ai, stated, "Our partnership with Fluent Commerce represents a significant leap forward in intelligent order management. By connecting our AI agents directly into Fluent's industry-leading OMS, we provide businesses with real-time, actionable insights and automated capabilities that will transform their fulfillment operations, leading to substantial cost savings and improved customer experiences." Nicola Kinsella, Chief Strategy Officer at Fluent Commerce, added, "We are thrilled to partner with Intelo.ai to bring these advanced AI capabilities to our customers. This collaboration underscores our commitment to providing the most innovative, AI-powered order management solutions on the market. The integration of Intelo.ai's agents will empower our customers to make smarter, more proactive decisions, ultimately driving greater efficiency and profitability." The integrated solution supports both "recommend-mode," where alerts and ROI insights are posted to platforms like Slack or Teams, and "auto-mode," which can trigger transfer orders directly in Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) systems.

About Intelo.ai

Intelo.ai delivers AI-powered solutions that reduce labor costs and boost operational efficiency. Their AI Agents are designed to solve business problems by driving efficiency, accuracy, and growth, freeing teams to focus on innovation and customer excellence.

About Fluent Commerce

Fluent Commerce is a global software company specializing in inventory availability data management and distributed order management (DOM) for commerce. Fluent Order Management offers real-time inventory visibility, order orchestration, fulfillment optimization, in-store pick and pack, customer service, and reporting. Clients include JD Sports, L'Oréal, Prada Group, ALDO Group, LVMH, Dulux, and Kingfisher. More information is available at fluentcommerce.com.

Contact

• Meru Rattehalli, Head of Partnerships, Intelo.ai, meru@intelo.ai
• Chad Hooker, SVP Global Channel & Alliances, Fluent Commerce, chad.hooker@fluentcommerce.com

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Source: Intelo.ai and Fluent Commerce Announce Strategic Partnership on August 12, 2025

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Frequently Asked Questions (FAQ)

Shipment Consolidation

Q: How does the Shipment Consolidator Agent reduce freight spend? A: By minimizing split shipments, the Shipment Consolidator Agent reduces the number of packages sent individually, leading to significant savings on overall freight costs. Q: What is the impact of reduced split shipments beyond cost savings? A: Reduced split shipments also lead to decreased customer frustration and a smaller carbon footprint due to less transportation.

Fulfillment Distance Optimization

Q: What is the primary goal of the Fulfillment Distance Optimizer Agent? A: The agent aims to minimize average shipping distances and associated carrier fees while maintaining timely deliveries. Q: How does the Fulfillment Distance Optimizer Agent create an Inventory Placement Plan? A: It analyzes SKUs and locations with high distance penalties and runs simulations to strategically reposition safety stock.

SLA Guardianship

Q: How does the SLA Guardian Agent prevent late shipments? A: It proactively identifies underperforming fulfillment nodes and temporarily pauses them before service level agreements (SLAs) are breached. Q: Can the SLA Guardian Agent automatically adjust network configurations? A: Yes, it can automatically adjust network configurations within Fluent Order Management and notify users of any changes.

Dynamic Buffer Curation

Q: What is the function of the Dynamic Buffer Curator Agent? A: This agent continuously optimizes minimum/maximum stock levels, safety stock, and display quantities for each item-location. Q: How does the Dynamic Buffer Curator Agent help reduce stale inventory? A: By optimizing inventory levels based on demand forecasts and service costs, it aims to reduce stock-outs and minimize excess or outdated inventory.

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Crypto Market AI's Take

This strategic partnership between Intelo.ai and Fluent Commerce represents a significant advancement in leveraging AI for sophisticated order management. The integration of Intelo.ai's advanced AI agents into Fluent Commerce's platform directly aligns with the broader trend of AI adoption across various industries, including the finance and cryptocurrency sectors. Our own platform utilizes AI agents for market analysis and automated trading, demonstrating the power of these technologies to drive efficiency and profitability. This collaboration highlights how AI is becoming indispensable for businesses seeking to optimize complex operational processes, reduce costs, and enhance customer satisfaction. For businesses looking to stay competitive, integrating such AI-driven solutions is becoming increasingly crucial, mirroring the way AI is transforming trading strategies and financial planning in the cryptocurrency space. You can explore more about how AI is revolutionizing various sectors, including finance, in our AI Agents section.

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