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Kiwi.com eyes agentic AI future with new booking technology
ai-agents

Kiwi.com eyes agentic AI future with new booking technology

Kiwi.com debuts AI-powered direct flight booking using the first Model Context Protocol server, revolutionizing travel planning with agentic AI.

August 11, 2025
5 min read
jovankr@diplomacy.edu
Kiwi.com has unveiled an AI-powered system that enables direct airline bookings by partnering with AIpic to launch the industry’s first Model Context Protocol (MCP) server. This innovative technology links flight inventory directly with major AI platforms, allowing users to book flights through AI agents. The Model Context Protocol (MCP) is an open standard often described as a ‘USB-C for AI’. It enables large language models to access real-time services beyond their pre-trained data, empowering AI agents to search and book flights on behalf of users. Kiwi.com highlights that this technology positions the company to capture the growing demand as consumers increasingly use AI platforms such as ChatGPT, Claude, and Microsoft Copilot to plan their travel. Experts predict that agentic AI systems will soon become the dominant interface for online services. With MCP integration, users can request flights using natural language, specifying details such as dates, destinations, number of passengers, and cabin preferences. The AI agent then accesses Kiwi.com’s inventory and returns curated flight options in the user’s preferred currency and time zone, along with an instant booking link. Kiwi.com views this integration as a new distribution channel and a potential model for other online travel agencies. It reflects the company’s adaptation to evolving search and booking behaviors driven by AI advancements.

Frequently Asked Questions (FAQ)

What is the Model Context Protocol (MCP)?

The Model Context Protocol (MCP) is an open standard, likened to a 'USB-C for AI.' It allows large language models to access real-time services beyond their pre-trained data, facilitating tasks like searching and booking flights through AI agents.

How does Kiwi.com's new system benefit users?

Users can book flights by interacting with AI agents using natural language. They can specify travel details like dates, destinations, and passenger numbers, and the AI will provide flight options in their preferred currency and time zone, along with a direct booking link.

What is the significance of this partnership for the travel industry?

Kiwi.com's implementation of MCP is seen as a potential model for other online travel agencies, establishing a new distribution channel that leverages the growing use of AI for travel planning.

How will this change travel planning?

As consumers increasingly turn to AI platforms for travel planning, Kiwi.com's system positions them to cater to this demand, potentially making agentic AI systems a primary interface for online travel services.

Crypto Market AI's Take

The integration of AI, particularly through protocols like MCP, signifies a major shift in how consumers will interact with services, including travel. This advancement mirrors the trend observed in the financial sector, where AI-powered tools and agents are increasingly used for market analysis, trading, and personalized financial advice. Our own platform, AI Crypto Market, leverages similar AI capabilities to provide real-time market intelligence and automated trading solutions. The ability for AI agents to access real-time data and execute complex tasks, like booking flights, is a testament to the growing sophistication and integration of AI across various industries. Understanding these advancements is crucial for navigating the future of digital interactions and economic activities, from booking a flight to managing digital assets.

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Source: Kiwi.com eyes agentic AI future with new booking technology on 11 August 2025.