Outreach Launches New AI Agents to Power GTM Teams

SEATTLE, August 04, 2025 – Outreach, the leading AI Revenue Workflow Platform, today unveiled its quarterly release featuring powerful new AI Agents purpose-built for revenue teams, alongside expanded Data Enrichment capabilities with additional data providers to deliver deeper insights and automation. As deal cycles have grown more complex and last 21% longer, Outreach's new AI agents reduce manual work, accelerate deal execution, and deliver pipeline you can trust. Two new agents announced at Unleash are now available:

Deal Agent suggests updates to sales methodology fields, such as pinpointing the economic buyer or buyer decision criteria, based on the latest customer conversations. It helps reps keep CRM updated with minimal effort and gives managers confidence in pipeline accuracy.
Research Agent builds a rich, real-time account view by searching public data and past interactions—automating account planning, creating handoff briefs, and delivering hyper-relevant messaging aligned to customer initiatives and pain points.

“This release represents a major leap forward in agentic AI—moving beyond dashboards and chatbots to intelligent agents that act, not just analyze,” said Nithya Lakshmanan, Head of Product at Outreach. “These agents power the entire revenue engine—from qualification to close and post-sales —enabling teams to respond to signals instantly, act with precision, and win faster than ever before.”

Seamless collaboration in Slack and In-App: Real-time updates delivered directly in Slack and the app, with comment tagging and threaded chats in conversation transcripts.
Productivity on the go: Access conversation recordings, ask questions to surface key insights, and stay on top of your pipeline via the mobile app.
Live coaching in Google Meet: Enhanced integration delivers real-time content cards, detects action items, and enables note-taking during meetings.
Improved connect rates and compliance: New outbound calling policies enforce allowed calling hours and block restricted destinations. Configurable caller ID boosts pickup rates. Inbound call queues (Beta) route leads to the right rep quickly.
Faster experience and new governance controls: Slide-out panels in list views give sellers quick access to deal and account details, reducing clicks. Field-level governance adds granular control over access and security.