July 26, 2025
5 min read
Tom Smith
PwC updates its AI agent orchestration platform with AWS-native service support, enabling scalable, secure AI workflows across hybrid cloud environments.
PwC Updates AI Agent Orchestrator With Support for AWS-Native Services
PwC has launched a significant update to its recently introduced agent OS orchestration platform designed for AI agents and copilots. This update enables customers to run agent OS within AWS and orchestrate AI workflows using Amazon-native services. PwC initially delivered agent OS to help customers build, connect, scale, and manage agents from multiple vendors within their business workflows. The company maintains strong partnerships with AWS and close alignments with Microsoft, Google Cloud, Oracle, SAP, and other leading AI technology providers. A key feature of the update is support for the Model Context Protocol (MCP), which standardizes the integration of AI applications with external data sources, maximizing the value derived from corporate information. At launch, PwC emphasized its goal to help customers transition from isolated AI use cases to a connected, enterprise-grade agent ecosystem. Todd Supplee, PwC US AWS Alliance Leader, stated, "Agent OS makes building and deploying AI agents super easy and intuitive, empowering organizations to orchestrate intelligent workflows using AWS-native services and foundation models, bringing real business value with greater speed, control, and transparency."Aligned with AWS
PwC's AWS-compatible release of agent OS introduces integrated tools and execution support to optimize enterprise AI workflows within AWS. Key AWS services integrated include:- Amazon Textract: Optical character recognition (OCR) to extract structured data such as forms and tables from PDFs and scanned documents, supporting pre-processing in intelligent workflows.
- Amazon S3: Scalable, secure file storage and retrieval within S3 buckets, enabling secure dynamic data access.
- Amazon OpenSearch Service: High-performance search across structured and unstructured data, supporting full-text queries, filtering, and aggregations.
- Amazon Bedrock agent framework: Connects agent OS to Amazon Bedrock to invoke foundation models like Amazon Nova, Claude, Mistral, and Llama for tasks such as document drafting, translation, and summarization.
- MCP server support: Allows AWS-connected tools to be callable within custom workflows using the MCP protocol, dramatically expanding agent capabilities with existing AWS services. Matt Wood, PwC’s Commercial Technology and Innovation Officer, highlighted in a LinkedIn post that this integration "dramatically expands the capabilities of all agents with your existing fleet of AWS services and tools."
- Multi-vendor agent support.
- Platform-agnostic development.
- Natural language "state management" to define transitions between agents and workflows.
- Recursive workflow calls enabling invocation and combination of existing workflows to tackle complex enterprise tasks. PwC’s agent OS also enhances AI governance and compliance by leveraging the firm’s integrated risk management and oversight frameworks.
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Strong Foundation
The new features build on the agent OS platform's core capabilities, including:Unlocking Agility
The update accelerates setup times through native AWS integration and removes the need to re-architect cloud infrastructure to align with specific providers. Supporting hybrid cloud architectures, the platform unites AWS-native tools with multi-vendor orchestration capabilities. MCP support further enables seamless hybrid cloud and multi-vendor software estate management. PwC plans to continue evolving agent OS with support for other leading platforms and ecosystem tools.Source: PwC Updates AI Agent Orchestrator With Support for AWS-Native Services