Riskified and HUMAN Partner to Prevent Fraud by AI Shopping Agents

Riskified and HUMAN Security have joined forces to help merchants combat fraud and abuse associated with artificial intelligence (AI) shopping agents. This collaboration combines HUMAN Security’s HUMAN Sightline platform featuring AgenticTrust with Riskified’s expertise in eCommerce risk management. According to a press release dated August 13, 2025, the partnership introduces new tools designed to help merchants accept legitimate AI-driven purchases while blocking fraudulent attempts.

New Tools to Secure AI Shopping

The tools launched by Riskified in partnership with HUMAN include:

• AI Agent Approve: Enables merchants and large language model (LLM) buyers to communicate with the Riskified platform, accelerating safe shopping experiences.
• AI Agent Intelligence: Allows merchants to monitor eCommerce orders originating from AI shopping agents.
• AI Agent Policy Builder: Detects programmatic returns abuse, reseller arbitrage, and promotional abuse.
Assaf Feldman, Riskified’s Chief Technology Officer and Co-founder, stated, “By working with HUMAN and developing new agentic tools and capabilities, we give merchants a way to safely embrace this shift, turning what could be a threat into a new, profitable digital channel.” John Searby, Chief Strategy Officer at HUMAN, added, “Together, we enable merchants to approve more legitimate AI-driven orders, reduce false declines and protect margins, setting the standard for how agentic commerce can grow safely and profitably.”

The Rise of Agentic AI in eCommerce

PYMNTS reported in December 2024 that agentic AI is poised to reshape retail shopping. Paul van der Boor, Vice President of AI at technology investment firm Prosus, predicted that AI agents would handle one-fifth of all eCommerce tasks within a year, emerging as key players alongside buyers and sellers. “Buyers will replace scrolling through pages of products with simply telling the AI what they’re looking for,” van der Boor explained. In February 2025, eBay CEO Jamie Iannone highlighted during an earnings call that agentic AI could create a new channel for online shopping. eBay began collaborating with OpenAI’s AI agent, Operator, to guide users to eBay listings. “This agentic approach to commerce could create an entirely new channel for discovery and shopping online,” Iannone said.

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Frequently Asked Questions (FAQ)

What is the purpose of the partnership between Riskified and HUMAN Security?

The partnership aims to help merchants combat fraud and abuse associated with AI shopping agents by providing new tools to distinguish legitimate AI-driven purchases from fraudulent attempts.

What specific tools does this collaboration offer?

The collaboration offers three main tools: AI Agent Approve, AI Agent Intelligence, and AI Agent Policy Builder.

How does AI Agent Approve benefit merchants?

AI Agent Approve allows merchants and LLM buyers to communicate with the Riskified platform, which helps to accelerate safe shopping experiences for AI-driven purchases.

What can merchants monitor with AI Agent Intelligence?

Merchants can monitor eCommerce orders that originate from AI shopping agents.

What types of abuse does the AI Agent Policy Builder detect?

The AI Agent Policy Builder is designed to detect programmatic returns abuse, reseller arbitrage, and promotional abuse.

How is agentic AI expected to impact eCommerce?

Agentic AI is predicted to significantly reshape retail shopping, with AI agents handling a substantial portion of eCommerce tasks and becoming key players in the shopping process.

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Crypto Market AI's Take

The collaboration between Riskified and HUMAN Security highlights a critical trend in the evolving digital landscape: the increasing sophistication of AI in commerce, and the corresponding need for advanced security measures. As AI agents become more prevalent in online shopping, they present both opportunities and challenges for merchants. Our platform, AI Crypto Market, is at the forefront of leveraging AI for financial markets, offering tools and insights that resonate with this shift. For instance, our focus on AI agents for trading aligns with the growing integration of AI in business operations, providing insights into how these technologies can be harnessed for efficiency and innovation. Simultaneously, the need for robust fraud prevention, as addressed by Riskified and HUMAN, is paramount in any digital transaction space, including the burgeoning cryptocurrency market. Understanding and mitigating these risks is key to unlocking the full potential of AI-driven commerce.

More to Read:

• AI Agents are Revolutionizing E-commerce: Navigating the New Frontier
• The Future of Trading: How AI is Transforming Market Analysis
• Understanding E-commerce Fraud Prevention in the Digital Age

Source: Originally published at PYMNTS on August 13, 2025.