Riskified and HUMAN Partner to Combat Fraud in AI-Driven Shopping Agents

Riskified and HUMAN Security have joined forces to help merchants prevent fraud and abuse associated with artificial intelligence (AI) shopping agents. This collaboration integrates HUMAN Security’s HUMAN Sightline platform featuring AgenticTrust with Riskified’s expertise in eCommerce risk management. The partnership was announced on August 13, 2025.

New Tools to Secure AI-Driven Commerce

Riskified and HUMAN have introduced several new tools designed to help merchants accept legitimate AI-driven purchases while blocking fraudulent attempts:

• AI Agent Approve: Enables merchants and large language model (LLM) buyers to communicate directly with the Riskified platform, accelerating safe shopping experiences.
• AI Agent Intelligence: Provides merchants with monitoring capabilities for eCommerce orders originating from AI shopping agents.
• AI Agent Policy Builder: Detects abuses such as programmatic returns, reseller arbitrage, and promotional misuse.
Assaf Feldman, Riskified’s Chief Technology Officer and Co-founder, emphasized the importance of this partnership:

"By working with HUMAN and developing new agentic tools and capabilities, we give merchants a way to safely embrace this shift, turning what could be a threat into a new, profitable digital channel."

John Searby, Chief Strategy Officer at HUMAN, added:

"Together, we enable merchants to approve more legitimate AI-driven orders, reduce false declines and protect margins, setting the standard for how agentic commerce can grow safely and profitably."

The Rise of Agentic AI in eCommerce

PYMNTS reported in December 2024 that agentic AI is poised to reshape retail shopping. Paul van der Boor, Vice President of AI at technology investment firm Prosus, predicted that AI agents would handle one-fifth of all eCommerce tasks within a year, becoming key players alongside buyers and sellers.

"Buyers will replace scrolling through pages of products with simply telling the AI what they’re looking for," van der Boor said.

In February 2025, eBay CEO Jamie Iannone highlighted the potential of agentic AI during an earnings call, noting that it could create a new channel for online shopping. eBay began collaborating with OpenAI’s AI agent, Operator, to direct users to eBay listings.

"This agentic approach to commerce could create an entirely new channel for discovery and shopping online," Iannone said.

Conclusion

The partnership between Riskified and HUMAN Security represents a significant step in addressing the challenges and opportunities presented by AI-driven shopping agents. By combining advanced threat detection with eCommerce risk management, merchants can better protect themselves from fraud while embracing innovative AI technologies that enhance the shopping experience.

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Source: Riskified and HUMAN Partner to Prevent Fraud by AI Shopping Agents (PYMNTS, August 13, 2025)

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Frequently Asked Questions (FAQ)

How does this partnership aim to combat fraud?

The partnership between Riskified and HUMAN Security aims to combat fraud by integrating HUMAN Security's HUMAN Sightline platform with AgenticTrust, and Riskified's eCommerce risk management expertise. This combination provides merchants with enhanced tools to identify and block fraudulent activities driven by AI shopping agents.

What are the key tools introduced by Riskified and HUMAN?

The key tools introduced are:
• AI Agent Approve: Facilitates direct communication between merchants/LLM buyers and Riskified to speed up safe transactions.
• AI Agent Intelligence: Offers merchants monitoring capabilities for orders originating from AI shopping agents.
• AI Agent Policy Builder: Helps detect and prevent abuses like programmatic returns, reseller arbitrage, and promotional misuse.

What is agentic AI in the context of eCommerce?

Agentic AI refers to AI systems, often referred to as "agents," that can autonomously perform tasks and make decisions to achieve specific goals. In eCommerce, these agents can handle various functions, from product discovery and purchasing to customer service and logistics, transforming how consumers interact with online retail.

How is agentic AI expected to change the retail landscape?

Agentic AI is expected to significantly reshape retail shopping by automating tasks, personalizing customer experiences, and potentially handling a substantial portion of eCommerce activities. This shift could lead to more efficient shopping for consumers, moving beyond traditional browsing to conversational, intent-driven interactions with AI.

What are the potential benefits for merchants from this partnership?

Merchants stand to benefit by being able to safely embrace AI-driven commerce, turning potential threats into profitable digital channels. The partnership aims to improve the acceptance of legitimate AI-driven purchases, reduce false declines, and protect profit margins by effectively distinguishing between genuine and fraudulent AI-driven transactions.

Crypto Market AI's Take

The collaboration between Riskified and HUMAN Security underscores the growing sophistication of both AI applications and the fraud attempts targeting them. As AI agents become more integrated into consumer purchasing habits, the need for robust, AI-native fraud prevention solutions becomes paramount. This partnership directly addresses the emerging challenges in the AI-driven commerce landscape, offering a proactive approach to safeguarding online transactions. Our platform, AI Crypto Market, also leverages advanced AI to provide market intelligence and trading tools, highlighting the transformative power of AI across various sectors, including finance. Understanding these advancements is crucial for navigating the future of both commerce and digital assets.

More to Read:

• The Rise of AI in E-commerce: Opportunities and Challenges
• Understanding AI Trading Bots: A Comprehensive Guide
• Navigating Fraud Prevention in the Digital Age