August 14, 2025
5 min read
PYMNTS
Riskified and HUMAN Security have partnered to help merchants prevent fraud and abuse when dealing with artificial intelligence (AI) shopping agents. This collaboration combines HUMAN Security’s HUMAN Sightline platform, featuring AgenticTrust, with Riskified’s eCommerce risk management expertise. The partnership aims to help merchants accept legitimate AI-driven purchases while blocking fraudulent attempts.
The new tools introduced include:
Originally published at PYMNTS on August 13, 2025.
- AI Agent Approve: Enables merchants and large language model (LLM) buyers to communicate with the Riskified platform, accelerating safe shopping.
- AI Agent Intelligence: Allows merchants to monitor eCommerce orders originating from AI shopping agents.
- AI Agent Policy Builder: Detects programmatic returns abuse, reseller arbitrage, and promo abuse. Assaf Feldman, Riskified’s Chief Technology Officer and Co-founder, stated, “By working with HUMAN and developing new agentic tools and capabilities, we give merchants a way to safely embrace this shift, turning what could be a threat into a new, profitable digital channel.” John Searby, HUMAN’s Chief Strategy Officer, added, “Together, we enable merchants to approve more legitimate AI-driven orders, reduce false declines and protect margins, setting the standard for how agentic commerce can grow safely and profitably.” The rise of agentic AI is reshaping retail shopping. Paul van der Boor, Vice President of AI at Prosus, predicted that AI agents would handle one-fifth of all eCommerce tasks within a year, becoming key players alongside buyers and sellers. He noted, “Buyers will replace scrolling through pages of products with simply telling the AI what they’re looking for.” Similarly, eBay CEO Jamie Iannone highlighted that agentic AI could create a new channel for online shopping. eBay has begun collaborating with OpenAI’s AI agent, Operator, to direct users to eBay listings, potentially transforming discovery and shopping online. This partnership between Riskified and HUMAN represents a significant step toward securing the emerging AI-driven commerce landscape, helping merchants embrace innovation while minimizing fraud risks.
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Originally published at PYMNTS on August 13, 2025.
Frequently Asked Questions (FAQ)
AI Shopping Agents and Fraud Prevention
Q: What is the primary goal of the partnership between Riskified and HUMAN Security? A: The primary goal is to help merchants prevent fraud and abuse from AI shopping agents, enabling them to accept legitimate AI-driven purchases while blocking fraudulent ones. Q: What is "agentic AI" and why is it relevant to shopping? A: Agentic AI refers to AI agents that can perform tasks autonomously. In shopping, this means AI agents can act on behalf of consumers to browse, compare, and purchase products, potentially reshaping how eCommerce operates. Q: What are the new tools introduced by this partnership? A: The partnership introduced three tools: AI Agent Approve, AI Agent Intelligence, and AI Agent Policy Builder, designed to manage risks associated with AI shopping agents. Q: How does AI Agent Policy Builder help merchants? A: AI Agent Policy Builder helps merchants detect and prevent issues such as programmatic returns abuse, reseller arbitrage, and the misuse of promotional offers. Q: What is the predicted impact of AI agents on eCommerce in the near future? A: AI agents are predicted to handle a significant portion of eCommerce tasks, becoming integral to the shopping process, as suggested by predictions that they will manage one-fifth of all eCommerce tasks within a year.Crypto Market AI's Take
The collaboration between Riskified and HUMAN Security highlights a critical emerging trend in digital commerce: the integration of sophisticated AI agents into consumer behavior. As AI agents become more prevalent in online shopping, as predicted by industry leaders, the need for robust fraud prevention measures specifically tailored to these automated systems becomes paramount. Our platform, AI Crypto Market, focuses on leveraging AI for market intelligence and trading, but we also recognize the broader implications of AI across industries. Understanding how AI can be both a tool for efficiency and a potential vector for fraud is essential for navigating the evolving digital landscape. For more on the intersection of AI and financial markets, explore our AI Agents Hub.More to Read:
Originally published at PYMNTS on August 13, 2025.