Riskified and HUMAN Partner to Prevent Fraud by AI Shopping Agents

Riskified and HUMAN Security have joined forces to help merchants prevent fraud and abuse related to artificial intelligence (AI) shopping agents. This collaboration combines HUMAN Security’s HUMAN Sightline platform, featuring AgenticTrust, with Riskified’s eCommerce risk management expertise. The partnership introduces new tools designed to help merchants accept legitimate AI-driven purchases while blocking fraudulent attempts. These tools include:

• AI Agent Approve: Enables merchants and large language model (LLM) buyers to communicate with the Riskified platform, accelerating safe shopping.
• AI Agent Intelligence: Allows merchants to monitor eCommerce orders originating from AI shopping agents.
• AI Agent Policy Builder: Detects programmatic returns abuse, reseller arbitrage, and promo abuse.
Assaf Feldman, Riskified Chief Technology Officer and Co-founder, said, “By working with HUMAN and developing new agentic tools and capabilities, we give merchants a way to safely embrace this shift, turning what could be a threat into a new, profitable digital channel.” John Searby, HUMAN Chief Strategy Officer, added, “Together, we enable merchants to approve more legitimate AI-driven orders, reduce false declines and protect margins, setting the standard for how agentic commerce can grow safely and profitably.” PYMNTS reported in December that agentic AI is expected to reshape retail shopping. Paul van der Boor, vice president of AI at technology investment firm Prosus, predicted that AI agents would handle one-fifth of all eCommerce tasks within a year and emerge as key players alongside buyers and sellers. “Buyers will replace scrolling through pages of products with simply telling the AI what they’re looking for,” van der Boor said. In February, eBay CEO Jamie Iannone noted that agentic AI could create a new channel for online shopping. eBay began collaborating with OpenAI’s AI agent, Operator, to direct users to eBay listings. “This agentic approach to commerce could create an entirely new channel for discovery and shopping online,” Iannone said.

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Source: Riskified and HUMAN Partner to Prevent Fraud by AI Shopping Agents

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Frequently Asked Questions (FAQ)

AI Shopping Agents and Fraud Prevention

Q: What is the primary goal of the partnership between Riskified and HUMAN Security? A: The primary goal is to help merchants prevent fraud and abuse stemming from AI shopping agents. Q: How does this partnership aim to achieve its goal? A: It combines HUMAN Security's HUMAN Sightline platform, featuring AgenticTrust, with Riskified's expertise in eCommerce risk management. Q: What are the new tools introduced by this collaboration? A: The tools are AI Agent Approve, AI Agent Intelligence, and AI Agent Policy Builder. Q: What does "AI Agent Approve" do? A: It facilitates communication between merchants, LLM buyers, and the Riskified platform to expedite safe shopping. Q: What is the function of "AI Agent Intelligence"? A: It allows merchants to monitor eCommerce orders originating from AI shopping agents. Q: What kind of fraud can "AI Agent Policy Builder" detect? A: It's designed to detect issues like programmatic returns abuse, reseller arbitrage, and promo abuse. Q: What is the broader market expectation for AI agents in retail? A: Agentic AI is anticipated to significantly reshape retail shopping, with predictions that AI agents could handle a substantial portion of eCommerce tasks in the near future. Q: Can you give an example of a major company exploring AI agents in commerce? A: Yes, eBay is collaborating with OpenAI's AI agent, Operator, to enhance user experience and product discovery.

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Crypto Market AI's Take

The collaboration between Riskified and HUMAN Security highlights a critical trend in the evolving digital landscape: the increasing sophistication of AI in commerce. As AI agents become more prevalent in shopping, understanding and mitigating the associated risks, such as fraud and abuse, is paramount for merchants. Our platform at Crypto Market AI focuses on leveraging advanced AI and machine learning for market intelligence and trading. This includes developing sophisticated AI trading bots that can analyze complex market data, much like the AI agents impacting retail. For businesses looking to navigate the future of digital transactions and consumer interactions, understanding these AI-driven shifts and implementing robust risk management strategies, as exemplified by this partnership, is crucial.

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