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Walmart bets on AI 'super agents' to boost e-commerce growth
artificial-intelligence

Walmart bets on AI 'super agents' to boost e-commerce growth

Walmart launches four AI-powered 'super agents' to enhance shopping, streamline operations, and challenge Amazon’s AI tools.

July 25, 2025
5 min read
Reuters Videos

Walmart launches four AI-powered 'super agents' to enhance shopping, streamline operations, and challenge Amazon’s AI tools.

Walmart is intensifying its investment in artificial intelligence by introducing four new "super agents" designed to revolutionize the shopping experience and strengthen its position against competitors like Amazon. Powered by agentic AI, which requires minimal human oversight, these super agents will serve as the primary interfaces for AI interactions across Walmart’s ecosystem. This includes engagements with shoppers, store employees, suppliers, sellers, and software developers. The new super agents will replace several existing AI tools, aiming to create a more seamless and efficient experience. Walmart hopes these advancements will draw more customers away from Amazon, which also offers a suite of AI-powered retail tools. One of the agents, named Sparky, is already active within Walmart’s app as a generative AI tool. Currently, Sparky assists customers by suggesting products such as athletic wear or printer ink. In its enhanced "super agent" form, Sparky will leverage computer vision to analyze the contents of a shopper’s refrigerator, enabling it to plan themed parties and recommend product recipes tailored to what the customer already has at home. Another super agent, Marty, is being developed to support sellers, suppliers, and advertisers. Marty’s role will focus on streamlining onboarding processes, managing orders, and creating advertising campaigns, thus improving operational efficiency for Walmart’s partners. Walmart has not disclosed whether the introduction of these super agents will impact human employment within the company. Source: Walmart bets on AI 'super agents' to boost e-commerce growth - Yahoo Finance ##FAQ

What are the “super agents” Walmart is introducing?

Walmart's "super agents" are advanced AI interfaces designed to improve the shopping experience by interacting with various parts of Walmart's ecosystem including shoppers, employees, suppliers, sellers, and software developers.

How will Sparky assist customers?

Sparky is a generative AI tool that suggests products, analyzes refrigerator contents, plans themed parties, and recommends recipes based on what customers already have at home.

What is Marty’s role in Walmart’s AI ecosystem?

Marty is a super agent focused on supporting sellers, suppliers, and advertisers by streamlining onboarding, managing orders, and creating advertising campaigns.

Is there any concern over employment impact at Walmart due to AI?

Walmart has not disclosed information about whether the new AI super agents will affect human employment within the company. ##Crypto Market's Take At Crypto Market, we understand the transformative power of AI in improving efficiency and customer engagement. Our platform's AI Tools Hub includes advanced trading bots akin to Walmart’s integration, providing sophisticated AI-powered solutions to enhance trading experiences. We are committed to leading innovation in AI applications similar to those employed by industry giants like Walmart. ##More to Read: